Communication

MitID & eBoks
Via the builtin interfaces to eBoks and MitID, it is possible to interact with users that we have no previous interaction with. 

 No email or account is required, because CPR numbers (danish social security) are used as key for their persons. 

 eBoks messaging 

 The eBoks interface will allow you to send messages in the same way as you send an email notification. 

 The usecases are 

 

 Only contact information is CPR 

 Content to sensitive for email 

 Proof of delivery and read requirements 

 

 A requirement for sending eBoks messages is having an account at Strålfors or PostNord. Most government institutions already have one, and new access points can be set up in a day or so. 

 Cost will vary according to our deal. 

 Instructions 

 

 Set up eBoks account 

 Add a CPR field 

 Add a Status action

 

 Activate Notification 

 Set Email raw / Dynamic = The CPR field 

 

 

 

 MitID authentication 

 MitID authentication can be used in a couple different ways 

 

 Required before running a questionnaire 

 Required before running a followup survey 

 Login linked to a user profile 

 

 Variants include prompting the user for the users CPR number. 

 Cost for each successful login i approx 1 DKK. 

 Instructions 

 The following will set authentication before running a questionnaire 

 

 Set up Criipto account 

 Add entity interface

 

 Choose: Criipto (MitID/NemID) 

 

 

 Click on NAME field > Assign

 

 Set User property = fname 

 

 

 Click on CPR field > Assign

 

 Set User property = cpr 

 

 

 

 MitID signatures 

 MitID can also be used for digitally signing documents. 

 The typical process is 

 

 Some event is triggers a status change 

 A document is generated and populated with data 

 Document is sent to eBoks AND user is notified 

 User logins with MitID and signs document 

 Signed version of document is returned to TS 

 Record changes status 

 

 Cost for each successful signature i approx 8 DKK, including the authentication. 

 For more information see  Document signing

User notifications
This popup will display important notifications for you personally 

 The overview will contain basic information about the record as well as the context. The record in question will be displayed if you click the text. 

 Various sources for notifications displayed exist 

 

 Status actions in workflows 

 Responsibility for data items

 

 You are set as the active user in a record field 

 A group you belong to is set as the active group in a record field