Status routing

The routing feature provides options for changing a records status automatically. 

 To do routing you need the following 

 

 A test case

 

 A field reference 

 Compare operator (ex. "=") 

 Compare value (ex. "Hello world") 

 

 

 Status set if the test is POSITIVE 

 Status set if the test is NEGATIVE 

 

 The test is evaluated each time the record is saved, and status is only changed if a valid comparison can be made.