Status

Each record in TS no-code has a status assigned. 

 A status signifies the state of the record, in regard to maturity, responsibility and degree of completion etc., but also serves as an anchor for automated actions and permission for users. 

 A default status is always assigned. After that the status can change either manually, or as a result of automated action. 

 Sources for automated changes include 

 

 External users via questionnaire interaction 

 Timed  status actions : Ex. Escalation 

 Automated routing based on record values 

 

 The states available for a record are defined by which states are connected to the current state, either by status connectors or special properties ("meta state").