Analyse Flowsteps User activity will display an OLAP cube for  flow in each process step  for certain solutions. The total flow time is defined as the time span between entry and exit point in time for each flow step (status). Furthermore each status can have targets for good performance defined: Goal: Expected process time in this step Tolerance: Acceptable process time in this step How to activate this feature User must have the  Business analyst  property set The solution must have  Activity monitoring  property set The service  OLAP Flowsteps must be active