Data handling

Storage and backup 

 You can choose between 

 

 On premisis (customer location) 

 Cloud hosting 

 

 Cloud hosting will be handled on Amazon Web Services Europe (AWS) datacenters in either Ireland or Sweden. 

 Backup is done to segregated triple redundant storage 

 

 Nightly for 2 months 

 Monthly for 2 years 

 

 Access and ownership 

 Data in the systems belongs to exclusively to the customer. 

 TS support will in some cases need to access data under non-disclosure obligations. 

 GDPR compliance and retention 

 The platform contains everything needed for GDPR compliance in your systems. 

 Using workflow automation automatic deletion or anonymization can be set up: This should be configured in accordance with your data retention and privacy policy. 

 A data processing agreement will be issued to your organization automatically.