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Cheatsheet
Fields in solution Normal questions "Complex question" Sum of scores in normal questions "Calc: Complex question (sum)" Setting up multiple response for a question "Multiline: Location editor" "Multiline: Complex question" Contact informati...
Status
Each record in Tempus Serva has a status assigned. A status signifies the state of the record, in regard to maturity, responsibility and degree of completion etc., but also serves as an anchor for automated actions and permission for users. A default status ...
Status action
Status actions are addon functionality bound to a certain status. When an item fullfills certain criterions, the action is fired resulting in Sending of an email (Notification) Export and routing of documents (Export) Creation of tasks (Task create) C...
Status Actions
The actions are fired when a certain condition is meet AND the item is in the parent status An item enters the status An item leaves the status Time has passed while an item was in this status Timed actions The time specified is relative to a value of...
Status dependencies
Status dependencies ensure that a certain status can assigned, after certain criterions are met. Example: Status "Pririoty handling" dependency: Customer type = "GOLD"
Status flow
Status flows represent legal pathways in the workflow. In regard to the user interface, only valid options will be displayed i the records status selector. This check is also carried out by the data layer, so the same restrictions apply regardsless of data wa...
Status routing
The routing feature provides options for changing a records status automatically. To do routing you need the following A test case A field reference Compare operator (ex. "=") Compare value (ex. "Hello world") Status set if the test is POSITIVE ...
Flush mail queue
The process of sending email is Generate email and put in queue ("outbox") Send email to recepient ("sent") When status actions are executed or user notifications are triggered, the email queue is filled. Nothing happens before the queue is flushed, so ...
Timed status actions
Status actions are actions bound to a certain status, that has its type set to "timed". This service will execute the actions, and will log the results. The service ensures that each action is only executed once per item. Exception to this rule: Changing the ...
Send notifications
Notifications are generated from different sources User alerts (flags with alerts activated) Fieldtype user: User was selected Fieldtype group: Group was selected Status action execution User alerts (flags with alerts activated) Users can create aler...
Import emails
The service will collect incoming emails and distribute them to each recognizable record. The solution must contain a Mailbox field, which handles display of the incoming emails. Each record has a distinct email address, and in the field it is possible to spe...
Compress logs
This service will consolidate the solution access logs, removing entries that can be spared. The entries that are left after cleanup is Two entries for each combination of users and records First access to this record Last access to this reord N...
Cleanup mail queue
The service cleans up mail queue entries older than a certain age. Default maximum age is 1 year / 365 days. Future releases will contain an configuration option for the age. Configuration [If any configuration is available, and how to] Developer info ...
Cleanup event log
The service cleans up event log entries older than a certain age. Default maximum age is 1 year / 365 days. Future releases will contain an configuration option for the age. Configuration [If any configuration is available, and how to] Developer info C...
User deactivation
The service deactivates user accounts that has not been used for some time, in order to Save user licenses (inactive users are not counted) Guard the system against forgotten users Default maximum inactivity is 90 days. Future releases will contain an ...
Admin status email
This service sends application status information to the system administrator. The recipient of this email i specified in the policy: serviceAdminStatusEmail The information looks like this: Status for http://<SERVER>/<APPLICATION> Errors last hour: <X> ...
License reporting
This service sends usage information to the system administrator and another address specified in the configuration. Each metric in reports are verified by a security hash, to ensure that numbers and dates cannot be tampered with manually. The recipient of t...
Website monitor
This service will poll and URL and check for a specified goodword (a string of text). If this check fails an SMS is sent to the application administrator. Please note that this features requires an payed SMS service provider, that needs to be aquired / setup ...
Send ticket to admin
Forward all unsolved support requests last 24 hours Configuration [If any configuration is available, and how to] Developer info Classname: dk.p2e.blanket.services.AdminTicketEmail Default isActive: Default interval:
Ressource warnings
Send emails to admin if memory or disk runs low Configuration [If any configuration is available, and how to] Developer info Classname: dk.p2e.blanket.services.WatchRessources Default isActive: Default interval: