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Ressource warnings
Send emails to admin if memory or disk runs low Configuration [If any configuration is availabl...
Send ticket to admin
Forward all unsolved support requests last 24 hours Configuration [If any configuration is avai...
Website monitor
This service will poll and URL and check for a specified goodword (a string of text). If this ch...
License reporting
This service sends usage information to the system administrator and another address specified in...
Admin status email
This service sends application status information to the system administrator. The recipient of ...
User deactivation
The service deactivates user accounts that has not been used for some time, in order to Save u...
Cleanup event log
The service cleans up event log entries older than a certain age. Default maximum age is 1 year ...
Cleanup mail queue
The service cleans up mail queue entries older than a certain age. Default maximum age is 1 year...
Compress logs
This service will consolidate the solution access logs, removing entries that can be spared. The...
Import emails
The service will collect incoming emails and distribute them to each recognizable record. The so...
Send notifications
Notifications are generated from different sources User alerts (flags with alerts activated) ...
Timed status actions
Status actions are actions bound to a certain status, that has its type set to "timed". This ser...
Flush mail queue
The process of sending email is Generate email and put in queue ("outbox") Send email to rece...
Status Actions
The actions are fired when a certain condition is meet AND the item is in the parent status An...
Cheatsheet
Fields in solution Normal questions "Complex question" Sum of scores in normal questions ...
Setting up a questionnaire with report
Field types Complex questionnaires contain fields for sending the questionnaire and answering qu...
Questionnaire building process
In order to create a complex questionaire you first choose between copying a solution and creatin...
Understand how imports work
Data inserts and updates are carried out by a system user, that has exactly the same priviledges ...
Exporting spreadsheet data
Data exports can be done in a blink of an eye In list mode of an solution click the XL sheet i...
Using interfaces
Interfaces are access points for external users (someone using the system without a login). For ...