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Compress logs

Scheduled services System maintenance

This service will consolidate the solution access logs, removing entries that can be spared. The...

Updated 11 months ago by Theis Villumsen

Import emails

Scheduled services Core services

The service will collect incoming emails and distribute them to each recognizable record. The so...

Updated 11 months ago by Theis Villumsen

Send notifications

Scheduled services Core services

Notifications are generated from different sources User alerts (flags with alerts activated) ...

Updated 11 months ago by Theis Villumsen

Timed status actions

Scheduled services Core services

Status actions are actions bound to a certain status, that has its type set to "timed". This ser...

Updated 11 months ago by Theis Villumsen

Flush mail queue

Scheduled services Core services

The process of sending email is Generate email and put in queue ("outbox") Send email to rece...

Updated 11 months ago by Theis Villumsen

Status Actions

Entities Status

The actions are fired when a certain condition is meet AND the item is in the parent status An...

Updated 11 months ago by Theis Villumsen

Cheatsheet

Entities Questionnaires

Fields in solution Normal questions "Complex question" Sum of scores in normal questions ...

Updated 11 months ago by Theis Villumsen

Setting up a questionnaire with report

Entities Questionnaires

Field types Complex questionnaires contain fields for sending the questionnaire and answering qu...

Updated 11 months ago by Theis Villumsen

Questionnaire building process

Entities Questionnaires

In order to create a complex questionaire you first choose between copying a solution and creatin...

Updated 11 months ago by Theis Villumsen

Understand how imports work

Lists Data import and export

Data inserts and updates are carried out by a system user, that has exactly the same priviledges ...

Updated 11 months ago by Theis Villumsen

Exporting spreadsheet data

Lists Data import and export

Data exports can be done in a blink of an eye In list mode of an solution click the XL sheet i...

Updated 11 months ago by Theis Villumsen

Using interfaces

Entities Interfaces

Interfaces are access points for external users (someone using the system without a login). For ...

Updated 11 months ago by Theis Villumsen

Understanding interfaces

Entities Interfaces

Interfaces allow access to the system with preset values for Wrapper Stylesheet Template La...

Updated 11 months ago by Theis Villumsen

Controlling the status flow

Entities Questionnaires

Status after first update: Designer > [Solution] > Advanced > [Interface] Update the value "S...

Updated 11 months ago by Theis Villumsen

Step-by-step questionaire for anonoumous users

Entities Questionnaires

Create a new solution and test it Create an interface [solution] > Advanced > Interfaces .....

Updated 11 months ago by Theis Villumsen

Step-by-step questionnaire for specific users

Entities Questionnaires

Create a new solution and test it Make sure that solution contains an field of the Email typ...

Updated 11 months ago by Theis Villumsen

Security Setup

Whistleblower system

The following security and compliance features are enabled and active: Password policy The ena...

Updated 11 months ago by Theis Villumsen

Licenses

Startup FAQ

Normal users Only active users are paid for, down to a minimum of 5. A service can be configure...

Updated 11 months ago by Theis Villumsen

Requirements

Startup FAQ

Languages Frontend can run multiple languages simultaneously. Preconfigured languages Engl...

Updated 11 months ago by Theis Villumsen

Hosting

Startup FAQ

TS recommends using hosted cloud servers, but on prem setup is also possible. Read about Require...

Updated 11 months ago by Theis Villumsen